Below are some tips for working within groups.
Tips for Working in Groups
- Meet people properly. It all starts with the introduction. Then, exchange contact information, and make sure you know how to pronounce everyone's names. Exchange phone #s, and find out what hours are acceptable to call during.
- Find things you have in common. You can almost always find something in common with another person, and starting from that baseline, it's much easier to then address issues where you have differences.
- Make meeting conditions good. Have a large surface to write on, make sure the room is quiet and warm enough, and that there aren't lots of distractions. Make sure no one is hungry, cold, or tired. Meet over a meal if you can; food softens a meeting. That's why they "do lunch" in Hollywood.
- Let everyone talk. Even if you think what they're saying is stupid. Cutting someone off is rude, and not worth whatever small time gain you might make.
- Put it in writing. Always write down who is responsible for what, by when. Be concrete. Arrange meetings by email, and establish accountability. Never assume that someone's roommate will deliver a phone message. Also, remember that "politics is when you have more than 2 people" - with that in mind, always CC (carbon copy) any piece of email within the group, or to me, to all members of the group.
- Be open and honest. Talk with your group members if there's a problem, and talk with me if you think you need help. The whole point of this course is that it's tough to work across cultures. If we all go into it knowing that's an issue, we should be comfortable discussing problems when they arise -- after all, that's what this course is really about. Be forgiving when people make mistakes, but don't be afraid to raise the issues when they come up.
- Avoid conflict at all costs. When stress occurs and tempers flare, take a short break. Clear your heads, apologize, and take another stab at it. Apologize for upsetting your peers, even if you think someone else was primarily at fault; the goal is to work together, not start a legal battle over whose transgressions were worse. It takes two to have an argument, so be the peacemaker.
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